Support & Feedback
Maya is currently available
You can expect a response from Maya within the next 1-2 business days, but she's usually a bit quicker.
Send us an email at hello@picniq.ai and we will get back to you within 24 hours.
You can request a refund or a new attempt by sending us an email at hello@picniq.ai. Please include the email address associated with your order. Read our Refund Policy here.
The quality of the uploaded pictures is crucial for the result. Make sure you have followed all the instructions and the pictures are of good quality. Another attempt can significantly improve the result and resemblance. To start a new attempt, send us an email at hello@picniq.ai.
We will send you an invoice after you have completed the payment. You can also find it under the Invoices link in the dashboard navigation.
We would love to hear from you! Please send us an email at hello@picniq.ai and we will get back to you as soon as possible.