Accessibility Statement
Picniq Inc. is committed to ensuring digital accessibility for people with disabilities. We invest significant effort and resources to provide all our customers with a website and platform that is respectful, accessible, and professional. In accordance with the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, we strive to make our platform accessible so that people with disabilities can use it independently and equally.
Accessible Customer Service
Employee training for accessible service — We conduct training sessions to raise awareness among employees and provide practical tools for delivering accessible service. Accessible support — You can reach us in writing via email or a private message on our Facebook page. For individuals with disabilities, we also offer phone support — please contact us in writing with your phone number and we will call you back. Additional means of contact — There are several additional ways to reach us: Email — hello@picniq.ai
Website Accessibility
An accessible website is one that allows people with disabilities and older adults to browse with the same level of efficiency and enjoyment as all other users. According to research conducted in 2003 by Microsoft, 20 to 25 percent of the population encounters difficulties using the internet and may benefit from more accessible web content. Picniq Inc. believes in and works toward equal opportunities in the digital space for people with various disabilities and those who use assistive technology.
Website Accessibility Information
- This website is designed to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.
- Accessibility adaptations were implemented in accordance with the WCAG 2.1 international standard at Level AA.
- Testing was performed for the highest compatibility with the Chrome browser.
- The website provides a semantic structure for assistive technologies and supports standard keyboard navigation using arrow keys, Enter, and Esc for exiting menus and dialogs.
- The website is adapted for display in common browsers and for use on mobile devices.
- For the best browsing experience with a screen reader, we recommend using the latest version of NVDA.
Contact Us for Accessibility Issues
We continue our efforts to improve the accessibility of our platform as part of our commitment to enabling all members of the public, including people with disabilities, to receive the most accessible service possible.
If you encounter any problem or issue related to accessibility, we would appreciate it if you let us know and we will make every effort to find a suitable solution and address the issue as soon as possible.
Accessibility Coordinator
You can contact us about accessibility issues via email: hello@picniq.ai
Last updated November 2025